Insurance claims
All insurance accepted. We handle the paperwork.
A claim should not be the hardest part of getting your car fixed. Give us the claim number and we deal with the estimates, the adjuster, and the supplements.
How the process works
- 01
Report the accident
Call your insurance company and open a claim. Write down your claim number — that is the only thing we need to get started on our end.
- 02
Bring the vehicle in
Stop by with the car and your claim number. We photograph and document the damage and write a detailed repair estimate the same visit.
- 03
We handle the adjuster
We submit the estimate, talk to your adjuster directly, and file supplements if we find hidden damage once the panels come apart.
- 04
Repair and delivery
Once the work is approved we repair, refinish, and detail the vehicle. You pay your deductible, and we hand back the keys.
What to bring
- Your insurance claim number
- Driver's license and insurance card
- The police or accident report, if one was filed
- Photos from the scene, if you took any
- The vehicle itself, so we can document the damage
Your right to choose
Insurance companies often steer customers toward their own network shops. You are not required to use them. Whoever your carrier is, you can tell your adjuster you are having the vehicle repaired at Express Auto Center, and the claim follows the car.
Common questions
Already have a claim number?
Call us and we can start the estimate today — no appointment needed.